It comes as no surprise to some industry experts: Air Canada hiked its first checked-bag fee by $5 for economy-type fares this week, shortly after WestJet made the same move.
“It’s a business,” said Karl Moore, an associate professor with McGill University’s faculty of management. “You’re leaving money on the table if you don’t do it. There’s no outrage about it, so you can make some more money.”
It remains to be seen, however, if customers do express outrage once they’re hit with the higher bag fee.
Even if they don’t protest, airlines may face another consequence: more passengers jamming the cabin with carry-on to avoid paying for a checked-bag.
Read full story here: Air Canada joins WestJet in hiking checked-bag fee. Could carry-on charges be next? | CBC News
