
An Ontario couple says Air Canada failed to protect them and then blamed them after their flight was mysteriously cancelled and the credit used to buy a business class ticket to Tokyo — for someone they’d never met.
Bill and Sandra Barlow spent more than a year saving for their dream trip to South and Central America, which was a 75th birthday celebration for Bill.
The Milton, Ont., couple used travel points and cash — just over $5,000 in total — to book their return flights in business class.
Read full story here: Couple’s airline credit stolen, used for stranger’s luxury flight — and Air Canada blamed them | CBC News