More than a million people clicked on a CBC News story last week about some retail stores removing their self-checkout machines. Thousands of readers also left comments, many staunchly taking a stand either for or against self-checkout.
The machines are now ubiquitous in many large retail stores, yet self-checkout remains a divisive issue among Canadians.
“A lot of people do see self-checkout as a threat to workers,” said Sylvain Charlebois, a professor at Halifax-based Dalhousie University specializing in food distribution and policy.
Read full story here: Machines vs. Cashiers: Why Shoppers Are So Divided Over Self-Checkout | CBC News