Air Canada joins WestJet in hiking checked-bag fee. Could carry-on charges be next? | CBC News

It comes as no surprise to some industry experts: Air Canada hiked its first checked-bag fee by $5 for economy-type fares this week, shortly after WestJet made the same move. “It’s a business,” said Karl Moore, an associate professor with McGill University’s faculty of management. “You’re leaving money on the table if you don’t do it. There’s no outrage about it, so you can make some more money.” It remains to be seen, however, if customers do express outrage once they’re hit with the higher bag fee. Even if they…

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Canada’s Airline Rankings Pale In Comparison To Global Competitors – National | Globalnews.ca

Air Canada sits below 28 other airlines on Skytrax’s annual world’s 100 best airlines‘ ranking — but the same survey also names it as North America’s best carrier. The ranking, which bills itself as “the Oscars of the aviation industry,” was created using data from an online survey taken by 19.9-million people. It asked consumers to rank airlines on a variety of topics. The first topic, “ground/airport,” asked about services such as websites, check-in times and airport staff. The second, “onboard product,” inquired about aspects such as seat comfort, food quality, cabin…

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