Tag: CRTC

Phishing scams through text on the rise in Canada, CRTC says | Global News

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The federal telecom regulator is reminding Canadians to stay vigilant on their cellphones as more phishing messages are being sent by text. The Canadian Radio-television and Telecommunications Commission (CRTC) told Global News on Thursday that between July and September, 83 per cent of all phishing messages reported to its spam reporting centre were sent as texts. While spam messages sent by email are still the most common type of spam reported, a CRTC spokesperson said in a statement “a shift does appear to be happening for the category of phishing…

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Internet Drama In Canada. (Really.) | USANews

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Let’s discuss web coverage! In Canada! Wheee! I’m severe that there are helpful classes from a saga over house web service in Canada. What has been a promising, albeit imperfect, system that elevated selections and improved web service for Canadians is poised to disintegrate. Barring a last-minute authorities intervention at the moment or Friday, many smaller web suppliers in Canada are more likely to considerably improve their costs and lose clients or shut down. The dream of extra competitors main to higher web service for Canadians is on life help.…

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Elon Musk’s Company SpaceX Applies To Offer High-Speed Internet Service To Canadians | CBC News

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Elon Musk’s SpaceX has applied to offer high-speed internet to Canadians living in remote areas by beaming it to them via satellites. The Globe and Mail newspaper first reported that space exploration company SpaceX applied with Canada’s telecom regulator, the Canadian Radio-television and Telecommunications Commission (CRTC), for what’s known as a Basic International Telecommunications Services, or BITS, licence. That’s a requirement for any company that wants to offer what the CRTC calls “telecommunications traffic between Canada and any other country.” Read full story here: Elon Musk’s Company SpaceX Applies To…

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Liberals Give Big 3 Wireless Providers Two Years To Cut Prices By 25 Percent | CBC News

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The Liberal government is giving Canada’s big three national wireless providers two years to cut their basic prices for cellphone services by 25 per cent — and telling them it will step in to cut prices if they don’t comply. Innovation, Science and Industry Minister Navdeep Bains issued the ultimatum today along with new spectrum auction rules that could open up Canada’s wireless market to new competition. “Yes, affordability is a challenge and we need to see lower prices,” Bains told CBC news. Bains said the government expects Bell, Telus…

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Independent Panel Report Calls For More Canadian Streaming Content And An Ad-Free CBC | CBC News

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A sweeping new report on Canada’s broadcasting and telecommunications sector is calling for widespread regulatory reform — including mandated Canadian content on streaming services and an ad-free CBC. The report, commissioned by the federal government and released today, was drafted by a seven-member panel led by Janet Yale, a broadcasting and telecommunications industry veteran. Read full story here: Independent Panel Report Calls For More Canadian Streaming Content And An Ad-Free CBC | CBC News

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Big Telcos Offer Bonus-Data Deals But 3 Provinces Get The Best Bargains | CBC News

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The holiday season has sparked another round of wireless wars: Rogers, Bell and Telus are all offering double the data (or more) on select mobile plans across the country. But not all customers are thrilled because of glaring regional price differences: the best bonus-data deals by far are in Quebec, Manitoba and Saskatchewan — provinces which typically see better wireless plan prices. Read full story here: Big Telcos Offer Bonus-Data Deals But 3 Provinces Get The Best Bargains | CBC News

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Telecom Mediator Sees 57% Spike In Complaints In 2017-18, Mainly About Wireless | CBC News

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The federal watchdog that handles customer complaints about telecommunications and television services in Canada saw a 57 per cent spike in complaints in 2017-2018, most of them involving wireless providers. The Commission for Complaints for Telecom-Television Services said Tuesday that it also expects to see complaints rise this year. For the first time, the federal watchdog is also investigating complaints about television. But most of what it heard in the year to September 2018 were the same issues that the CCTS has been dealing with for the past 10 years —…

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Bell And Rogers Defend Sales Practices At CRTC Hearing | CBC News

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Canada’s two biggest telecommunications companies got their turn to speak on Friday in a five-day probe by Canada’s telecom regulator into sales practices in the industry. Officials from BCE Inc. and Rogers Communications Inc. addressed a panel at the Canadian Radio-television and Telecommunications Commission on Friday, their first chance to participate in the five-day public probe by the regulator. The probe was prompted by CBC reporting that uncovered evidence of misleading and aggressive tactics being employed at those companies and others, in an attempt to get customers to sign up for new services, or more services…

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Big Telcos Tell CRTC They Put Customers First And Shun Shady Sales Tactics | CBC News

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Canada’s big telecom companies are fighting back against allegations of shady sales practices, defending themselves as ethical corporations relentlessly focused on customer satisfaction. “Our customers are treated in a fair and respectful manner when purchasing the services we offer,” Rogers wrote in a submission to the CRTC. The broadcast regulator requested information from the telcos after launching an inquiry in July into allegations of  misleading and aggressive sales practices. Over the past two months, the CRTC has received more than 1,000 comments from telecom customers, complaining about everything from misleading promotions to being…

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CRTC’s Unlocked Phone Rule Has Sparked A Crime Spree, Bell And Rogers Say | CBC News

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Bell and Rogers say new rules mandating all Canadian wireless carriers sell unlocked phones have triggered a rise in phone thefts. “There have been multiple instances of armed robberies at our stores targeting unlocked, new devices,” Bell said in a submission to the CRTC. The broadcast regulator had requested information from carriers to assess how its new rules are working out. To help spur competition, on Dec. 1, the CRTC mandated that all carriers unlock phones for free and only sell unlocked phones going forward. Previously, telcos sold customers phones locked to their networks and charged a…

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