As Statistics Canada plans to build a massive new personal information bank with the real-time financial transaction data of hundreds of thousands of Canadians, Global News has learned the agency has scooped up 15 years’ worth of credit rating information from a major international credit bureau which could include millions of Canadians. The data harvest was done without the consent or knowledge of those Canadians whose credit history was passed on Statistics Canada. The requests occurred in October 2017 and more recently in January 2018. Read full story here: StatCan Scooped Up…
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‘We Are All Doing It’: Employees At Canada’s 5 Big Banks Speak Out About Pressure To Dupe Customers – Business – CBC News
Employees from all five of Canada’s big banks have flooded Go Public with stories of how they feel pressured to upsell, trick and even lie to customers to meet unrealistic sales targets and keep their jobs. The deluge is fuelling multiple calls for a parliamentary inquiry, even as the banks claim they’re acting in customers’ best interests. In nearly 1,000 emails, employees from RBC, BMO, CIBC, TD and Scotiabank locations across Canada describe the pressures to hit targets that are monitored weekly, daily and in some cases hourly. “Management is down…
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