‘You’re Gonna Lose Your Money’: Air Canada Online Glitch Leaves Retiree On Hook For Flight He Didn’t Book | CBC News

A Winnipeg retiree fought back after finding himself on the hook to pay for an Air Canada flight he didn’t book, and never took. Claude Neblett was charged more than $700 after a website malfunction took his credit card details, but didn’t issue him an airline ticket. “I was very, very angry. Very upset,” said Neblett, who lives on a fixed income after retiring from Canadian Pacific Railway more than a decade ago. “But then I calmed myself down I said, well, I will try every means to get my refund.”…

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