Tag: NSP

Nova Scotia Power customers to get refund, but likely only a couple bucks apiece | CBC News

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The Nova Scotia Energy Board has ordered Nova Scotia Power to refund more than a million dollars because of a costly shutdown at a coal-powered plant that critics say was avoidable. But before anyone gets dollar signs in their eyes, know that the refund will likely amount to just two or three dollars per customer. The board ordered the refund following an audit of energy costs Nova Scotia Power downloaded to customers in parts of 2022 and 2023. It acted on the recommendation of the consumer advocate, who reviewed the…

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Nova Scotia Power proposes single-digit rate hikes for next 2 years | CBC News

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Nova Scotia Power says it will apply later this month to raise rates in 2026 and 2027 to help pay for $1.3 billion in maintenance and improvements to the electricity grid, while continuing to hit the publicly traded company’s target profit margin. The average rate increase for all customers would be 2.1 per cent for each of the next two years, with the residential rate going up about 4.1 per cent each year. The rate hikes would take effect on Jan. 1 of each year. Read full story here: Nova…

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Nova Scotia Power says former customers also impacted by breach, extends credit monitoring | CTV News

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Nova Scotia Power says it appears the hackers behind a recent cybersecurity breach also accessed the personal information of former customers. As a result, the utility is now offering five years of free credit monitoring to all customers – both past and present – whether or not they received a letter about the cybersecurity breach. “We have determined through our investigation that the personal information of former customers was also accessed on or around March 19, 2025, and later taken by an unauthorized third party, in addition to the personal…

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Nova Scotia Power to challenge $10M penalty at public hearing | CBC News

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Two years after the Nova Scotia government slapped Nova Scotia Power with a $10-million fine for failing to meet renewable energy targets, the utility is poised to argue in a public hearing that it shouldn’t have to pay. Lawyers for Nova Scotia Power will appear before the Nova Scotia Energy Board this week in a hearing that’s expected to last several days. They’ll try to convince the board that the utility should not be punished for missing the legislated target because it did all it could to meet it. Read…

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Nova Scotia Power resumes billing customers after ransomware attack | CBC News

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Nova Scotia Power has resumed billing customers after a ransomware attack brought some of the utility’s systems to a halt in April. The company has reopened MyAccount, the online system customers use to view and pay their bills. However, the power usage noted on the bills will be estimated until Nova Scotia Power is fully able to restore its systems. The utility says meters are still accurately recording power use, but the company is not able to retrieve the information from meters and apply it to bills. Read full story…

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Regulator OKs Nova Scotia Power’s $354M battery project | CBC News

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Nova Scotia Power is gearing up to build battery systems at three sites to help bring energy stability to the grid as the province moves to replace fossil fuels with renewable energy sources. The utility expects the project to cost about $354 million, with about $116 million covered by a federal grant and the remaining $237 million footed by ratepayers. NSP has financed some of the cost through the Canada Infrastructure Bank, with investment from the Mi’kmaw-owned Wskijnu’k Mtmo’taqnuow Agency. Read full story here: Regulator OKs Nova Scotia Power’s $354M…

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N.S. Power Applies To Get Time-Of-Day Pricing To Give Option For Lower Electricity Prices | CTV News

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HALIFAX — Nova Scotia Power customers will soon be asked if they’re willing to do laundry late at night to save some money on their bills. With an electric scooter as a primary mode of transportation, Ed Julian is certainly aware of what he pays for power every month, and like many Nova Scotians, it’s too high for his liking. After being shelved for a while because of COVID-19, the power utility has ramped-up its smart meter replacement program again, with an aim to have half-a-million installed by next year.…

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NSP Ordered To Refund Millions To Customers, But Bills Not Likely To Shrink | CBC News

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Nova Scotia Power was ordered to pay a multi-million dollar refund to customers Friday by regulators who ruled a mega-project once again failed to deliver promised benefits. Ratepayers are on the hook for the $1.57-billion Maritime Link, which was completed on time and on budget in 2017 to bring electricity from the Muskrat Falls hydro project into Nova Scotia via subsea cable across the Cabot Strait. The problem is customers haven’t been getting what they paid for. The Maritime Link has not delivered any electricity from Muskrat Falls. That project…

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Nova Scotia Power Testing Tesla Batteries In Electrical System – Halifax | Globalnews.ca

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Nova Scotia Power is testing Tesla batteries in a pilot project exploring how they can be used to provide a more reliable power supply. A couple dozen battery compartments, each about the size of an enclosed portable toilet, have been installed at an electrical substation in Elmsdale, N.S. The modular arrangement is called a Powerpack system; essentially a giant rechargeable battery. A smaller-scale system was installed in Australia. “The wind blows when it blows, the sun shines when it shines, but people like to watch TV at night,” Jill Searle, the NSP’s…

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More Fast-Charging Stations Coming For Electric Vehicles In The Maritimes | The Chronicle Herald

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HALIFAX — Driving an electric car along Canada’s rugged East Coast is about to get a lot easier. Electric utilities in both Nova Scotia and New Brunswick are moving ahead with plans to install more charging stations along major highways. “It’s a good step forward,” says Wayne Groszko, renewable energy co-ordinator with the Halifax-based Ecology Action Centre. “When they’re in place, people will be able to drive their electric cars farther. I see that as a good thing.” In Nova Scotia, the province’s electric utility announced Wednesday it will set up 12 more stations along the province’s 100-series highways,…

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