Tag: Retail

Machines vs. Cashiers: Why Shoppers Are So Divided Over Self-Checkout | CBC News

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More than a million people clicked on a CBC News story last week about some retail stores removing their self-checkout machines. Thousands of readers also left comments, many staunchly taking a stand either for or against self-checkout. The machines are now ubiquitous in many large retail stores, yet self-checkout remains a divisive issue among Canadians. “A lot of people do see self-checkout as a threat to workers,” said Sylvain Charlebois, a professor at Halifax-based Dalhousie University specializing in food distribution and policy. Read full story here: Machines vs. Cashiers: Why Shoppers Are So Divided…

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Why Many Canadians Don’t Love Self-Checkout | CBC News

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Brendan Best says self-checkout isn’t worth his time because something often goes wrong, forcing him to seek out assistance. “I would not like to have that type of hassle, so I try to go through cashier lines,” said Best, who lives in Halifax. “There’s nothing in it for me.” A new grocery shopping study out of Dalhousie University suggests many Canadians have dabbled in self-checkout, but few have found reason to embrace the technology — which, along with reducing labour costs, is supposed to make shopping more convenient. Read full story here: Why Many…

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