Tag: Wireless

Big Telcos Offer Bonus-Data Deals But 3 Provinces Get The Best Bargains | CBC News

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The holiday season has sparked another round of wireless wars: Rogers, Bell and Telus are all offering double the data (or more) on select mobile plans across the country. But not all customers are thrilled because of glaring regional price differences: the best bonus-data deals by far are in Quebec, Manitoba and Saskatchewan — provinces which typically see better wireless plan prices. Read full story here: Big Telcos Offer Bonus-Data Deals But 3 Provinces Get The Best Bargains | CBC News

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Telecom Mediator Sees 57% Spike In Complaints In 2017-18, Mainly About Wireless | CBC News

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The federal watchdog that handles customer complaints about telecommunications and television services in Canada saw a 57 per cent spike in complaints in 2017-2018, most of them involving wireless providers. The Commission for Complaints for Telecom-Television Services said Tuesday that it also expects to see complaints rise this year. For the first time, the federal watchdog is also investigating complaints about television. But most of what it heard in the year to September 2018 were the same issues that the CCTS has been dealing with for the past 10 years —…

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Consumer Complaints About Telecoms On The Rise — Wireless Issues Most Common Beef – Business – CBC News

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Canadians are becoming more vocal about poor service by their telecom providers, according to a report released on Tuesday by Canada’s telecom watchdog, the Commission for Complaints for Telecom Services (CCTS). The report shows in 2016-17, consumers filed more than 9,000 complaints with the CCTS. That’s up 11 per cent over the previous year, when 8,197 complaints were accepted, and reverses a three-year trend that saw complaints decline. Most people who filed a formal complaint were ticked off about their wireless accounts, accounting for 46 per cent of all complaints. Linda…

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CRTC Weighs Impact On Revised Wireless Code Following Rogers Request For Delay – Business – CBC News

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A revised wireless code, which originally went into effect in 2013, would tie data caps for shared plans to single accounts, no matter how many devices are listed. Rogers is seeking a delay of the implementation of the revised code. (Darryl Dyck/Canadian Press) It’s all but certain that the Canadian telecom industry’s revised wireless code of conduct won’t be fully implemented before Christmas, including a change in the way customers are billed when data usage goes over their contract’s limit. While the CRTC hasn’t ruled yet on a delay requested…

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Canadians’ thirst for wireless data is growing — and so is the cry for unlimited plans – Business – CBC News

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Canadians don’t talk as much as they used to on their mobile phones, but the country’s telecom market is still booming thanks to an unquenchable thirst for wireless data. That leads some customers to question why unlimited wireless data plans are almost non-existent in Canada. Meanwhile, every major U.S. carrier offers one. “It can get kind of frustrating,” says Vian Esterhuizen from Calgary about living with a data cap. “It’s something that you have to be aware of and cautious of, and I don’t think that’s really the right approach.” The explosion…

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All major U.S. wireless providers now offer unlimited data deals, leaving Canada far behind – Business – CBC News

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All major U.S. wireless providers now offer unlimited data deals, leaving Canada far behind – Business – CBC News The U.S. is in the midst of an unlimited data revolution. Its five largest cellular providers — AT&T, Verizon, Sprint, T-Mobile and U.S. Cellular — all now offer phone plans with unlimited wireless data. Prices range from $50 to $90 US a month, and there are some caveats. For example, you might not get high-definition video streaming. Also, data speeds can slow down after burning through 22 to 28 GB — still, that’s a lot of data. Meanwhile,…

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