Brendan Best says self-checkout isn’t worth his time because something often goes wrong, forcing him to seek out assistance.
“I would not like to have that type of hassle, so I try to go through cashier lines,” said Best, who lives in Halifax.
“There’s nothing in it for me.”
A new grocery shopping study out of Dalhousie University suggests many Canadians have dabbled in self-checkout, but few have found reason to embrace the technology — which, along with reducing labour costs, is supposed to make shopping more convenient.
Read full story here: Why Many Canadians Don’t Love Self-Checkout | CBC News