Category: Canada

Nova Scotia Power resumes billing customers after ransomware attack | CBC News

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Nova Scotia Power has resumed billing customers after a ransomware attack brought some of the utility’s systems to a halt in April. The company has reopened MyAccount, the online system customers use to view and pay their bills. However, the power usage noted on the bills will be estimated until Nova Scotia Power is fully able to restore its systems. The utility says meters are still accurately recording power use, but the company is not able to retrieve the information from meters and apply it to bills. Read full story…

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We asked Canadians where and when tipping feels out of place. Here’s what they told us | CTV News

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Some Canadians are all tipped out. That’s the sentiment brewing as consumers navigate high inflation, tariffs and now digital tip screens popping up in more places than ever before. When Vancouver resident Ali Zvjerac was prompted to tip while paying the cover charge to enter a nightclub – he paused. This wasn’t for drinks or coat check. It was just to walk through the door. This is one of many experiences submitted by Canadians responding to CTVNews.ca’s recent callout asking where they’ve encountered unexpected tipping requests – and the answers…

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U.S. college student pleads guilty in data breach that affected North American schools | CBC News

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A Massachusetts college student has agreed to plead guilty to hacking cloud-based education software provider PowerSchool and stealing data pertaining to millions of North American students and teachers that hackers used to extort the company and school districts into paying ransoms. Matthew Lane, 19, entered into a plea deal on Tuesday to resolve charges filed in federal court in Worcester, Mass., related to the hacking of two companies, which were then extorted for ransoms. Court papers did not identify the affected companies by name, but a person familiar with the…

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Couple’s airline credit stolen, used for stranger’s luxury flight — and Air Canada blamed them | CBC News

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An Ontario couple says Air Canada failed to protect them and then blamed them after their flight was mysteriously cancelled and the credit used to buy a business class ticket to Tokyo — for someone they’d never met. Bill and Sandra Barlow spent more than a year saving for their dream trip to South and Central America, which was a 75th birthday celebration for Bill. The Milton, Ont., couple used travel points and cash — just over $5,000 in total — to book their return flights in business class. Read…

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Canadians’ health data at risk of Trump’s AI ambitions, experts warn | Global News

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Medical researchers and lawyers say our rocky relationship with the United States creates an urgent need to protect a critical Canadian resource: patient health information that can be used to train artificial intelligence. “Our health data is the most valuable health data set in the world,” said Natalie Raffoul, an intellectual property lawyer in Ottawa. “You can’t go to any other jurisdiction and be able to pool a data set like this because no one else has a public health system like this with the kind of ethnic diversity that…

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‘It’s not justified’: More complaints from Nova Scotia Power customers on bill spikes | Global News

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A growing number of Nova Scotians are experiencing power bills that they say have suddenly doubled or tripled, raising calls for Nova Scotia Power to be investigated. The Nova Scotia Utility and Review Board said they’re looking into some complaints but that investigation is on hold as New Brunswick Power is being audited for similar concerns. After a Global News story last week on the issue, dozens of Nova Scotia Power customers have reached out to share their complaints. Read full story here: ‘It’s not justified’: More complaints from Nova…

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Nova Scotia Power gets green light to raise power rates 2.4% | CBC News

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The Nova Scotia Utility and Review Board has given Nova Scotia Power the go-ahead to raise power rates an average of 2.4 per cent. The money collected through higher rates will cover the first instalment of paying down a $500-million federally backed loan. The electric utility applied for the rate increase last fall after securing a long-sought federal bailout. Nova Scotia Power has said it needed the money to balance unrecovered fuel costs that it had been shouldering as part of the fallout from delays to the Muskrat Falls hydroelectric…

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We tracked N.S. power outages in 2024. There were unplanned outages nearly every day | CBC News

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An analysis of power outage data shows that there was at least one unplanned outage in Nova Scotia nearly every day in 2024. Over the year, there were more than 4,700 outages, recording just a single day without an unplanned outage. CBC News reviewed Nova Scotia Power’s online power outage map each day throughout 2024 to track reported outages. Parts of urban centres like Halifax and Sydney experienced dozens of outages over the year, though rural and remote parts of the province also dealt with inconsistent power. Read full story…

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Growing calls for big grocers to be held accountable for overcharging customers by selling underweighted meat | CBC News

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After Deborah Eakins read the recent CBC News investigation about Loblaw, Sobeys and Walmart grocery stores overcharging customers by selling underweighted meat, she weighed her ground beef. To her surprise, the meat, bought at Sobeys-owned Pete’s Frootique in the Halifax area, appeared to have been weighed with the hard plastic packaging. CBC News purchased three packages of ground beef from the same store and got the same results. The calculated overcharge was $1.23 — six per cent on the $21.29 bill. Read full story here: Growing calls for big grocers…

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